Returns are not acceptable. However, returns are limited to the following cases:
1. In case of damaged or defective products: Do not worry, if upon delivery of the product, you find that the product is received in damaged condition immediately notify our Customer Care team at info@vivekanandahealth.com, we will send a replacement product, depending on your preference after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products.
2. In case of different product dispatched: Do not worry, if, upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Customer Care team at info@vivekanandahealth.com. We will refund, or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products.
Cancellations are allowed without any question asked. However, it is allowed only till the time product is not shipped from our warehouses. Please contact our Customer Care team immediately at +91 99014 83222 to assist you in the cancellation of the order.
We will initiate your refund within 7 working days of our confirmation. However, it may take 10-15 working days to get it credited/reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.
*Vyasa Health Care / Vivekananda Health Global reserves the right to change or update the above policy at any time by placing a notice on the website. Such changes or updates shall be effective immediately upon posting to the website.
*In case of a technical glitch while placing the order, Vyasa Health Care / Vivekananda Health Global reserves all rights in its sole discretion to cancel or reject any order.
*Vyasa Health Care / Vivekananda Health Global deserves all rights to reject any orders placed without assigning any reason.
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